Safe & Healthy Gaming

500tk Responsible Gaming — Stay in the game, stay in control

Gaming is about fun, adventure, and excitement — and at 500tk, we believe every player has the right to enjoy it responsibly. On this page, we explain how to game safely and in a healthy way.

18+ Age Restriction Mandatory
24/7 Support Assistance
Free Self-Exclusion Tool
Instant Account Break
18+
Adults Only
To play on 500tk
Must be 18 years of age or older
🛡️
Set Limits Deposit & Bet Limits
⏸️
Benefits of Taking a Break Take a Break Anytime
🔒
Self-Exclusion Account Closure
💬
Help Center Expert Advice

Why does responsible gaming matter?

Online gaming and betting are popular forms of entertainment — but like any entertainment, knowing your limits matters. At 500tk, we don't just provide a platform to play; we want every player to enjoy gaming with a clear head and a realistic understanding of their finances.

Responsible gaming means treating gaming purely as entertainment — never as a source of income or a way to recover losses. At 500tk, we believe an informed player enjoys gaming the most. That's why we provide tools and guidelines to help you stop when you need to and make the right decisions.

Online gaming is growing rapidly in Bangladesh, and so is the risk of addiction. This trend is especially visible among younger users. 500tk is aware of this and wants to help every user learn how to play smartly and responsibly.

Keep in Mind: Gaming should never be seen as a way out of financial trouble. Only play with money you can afford to lose without it affecting your daily life.

Under 500tk's responsible gaming policy, every account comes with a set of built-in protection tools. You're in full control of your gaming — no complicated steps involved. Contact our support team and any limit or account break can be set up within minutes.

Check in with yourself

Go through the questions below — if you find yourself answering "yes" to even a few, it may be worth seeking support

1
Are you unable to stop playing even after going over your budget?
2
Chasing losses by playing over and over to win back what you lost?
3
Hiding your gaming habits from family or friends?
4
Is gaming affecting your work, studies, or relationships?
5
Spending money on gaming by cutting into essential bills or expenses?

If you answered "yes" to even one of these, please reach out to our support team. We don't judge — we're here to help.

500tk's Responsible Gaming Tools

Special features to keep your gaming experience safe and enjoyable

💰
Deposit Limit Setting

You can set your own maximum daily, weekly, or monthly deposit limit at any time. Once set, it takes effect immediately. Increasing a limit requires a waiting period, but decreasing it is instant.

⏱️
Session Time Limit

Set a session time limit before you start playing. Once that time is up, 500tk will automatically notify you and can end the session if needed. It's the most effective way to avoid excessive gaming.

📉
Loss Limit

You can set a limit that stops you from placing further bets once you've lost a specified amount. This feature protects you from significant financial loss and helps prevent decisions made in the heat of the moment.

⏸️
Cooldown Break

If you feel like you need a break, you can temporarily suspend your account for 24 hours, 7 days, or 30 days. Your balance stays safe during the break and you won't receive any promotional messages.

🔒
Self-Exclusion

If gaming feels difficult to control, you can request a long-term self-exclusion. Your account can be fully closed for anywhere between 6 months and 5 years. No new accounts can be opened during this period.

📊
Gaming History Review

View your full gaming history, deposits, and withdrawals at any time. See exactly how long you've played and how much you've won or lost — all fully transparent. It's the best way to keep track of your spending and time.

Recognise the Warning Signs of Addiction

Gaming addiction develops gradually. If you notice any of the signs below, seek support right away:

  • Placing bigger bets after a loss to try to recover the money is a dangerous pattern known as "chasing losses."
  • Lying to family or friends about gaming, keeping it secret, or avoiding the topic altogether.
  • Cutting back on sleep, meals, or work to spend more time gaming.
  • Depositing money into a gaming account by cutting into bills, household expenses, or other essential costs.
  • Feeling restless, irritable, or unable to focus when not gaming.
  • Repeatedly trying to cut back or stop gaming but failing, and feeling unable to control the habit.
  • Using gaming as the sole escape from stress or loneliness.

Important: If you notice any of the signs above, don't wait — contact our support team. Asking for help takes courage.

Tips for Healthy Gaming Habits

Follow these simple habits to keep gaming fun at all times:

Set Your Budget in Advance

Set a fixed budget before you play and never go beyond it. Think of this money as entertainment spending, not an investment.

Track Your Time

Set a timer on your phone. Take regular breaks and avoid playing for more than an hour at a stretch. Give both your body and mind a chance to rest.

Don't assume a win is guaranteed

Gaming is entirely a game of chance. No strategy or system can guarantee a win. Every game is independent and outcomes are never certain.

Don't Play Under the Influence or When Stressed

Avoid gaming when you are emotionally unstable, tired, or under pressure. Playing with a clear head leads to better decisions and fewer regrets.

Inform Your Family

Talk openly with the people close to you about your gaming habits. Keeping family in the loop helps you stay within healthy limits.

Keep up other hobbies

Don't make gaming your only source of entertainment. Make time for reading, sports, or social activities too. A varied lifestyle is good for your mental health.

Protection Tools — Details

Responsible gaming tools on 500tk, always within reach

Instant Activation
💳 Deposit Limit

Set separate daily, weekly, and monthly limits. Decreasing a limit is instant; increasing one requires a 24-hour waiting period — a deliberate safeguard against impulsive decisions.

Instant Activation
⏱️ Session Time Limit

Set a maximum time limit for each gaming session. When the time is up, you will be logged out automatically and shown a reflection screen before your next login.

Instant Activation
📉 Loss Limit

Set a limit that prevents further betting once you've lost a set amount. It's the most effective way to keep financial losses under control.

Scheduled Break
☕ Cooldown Period

Pause your account for any period from 1 to 30 days. No promotional emails or notifications will be sent during your break.

Long-Term Protection
🔒 Self-Exclusion

Full exclusion from 6 months up to 5 years. This period cannot be ended early. We will stop all marketing communications for the entire duration.

Available 24/7
📊 Activity Report

View your full gaming history, win/loss records, and time spent — at any time. Transparency is the first step toward awareness.

Protection of Minors

500tk strictly prohibits gaming for anyone under 18. Age verification is mandatory at registration, and we carry out additional checks whenever there is cause for suspicion.

If there are children or teenagers in your home, take the following steps:

  • Keep your device password-locked.
  • Use parental control software on your browser.
  • Restrict access to gaming applications.
  • Never share your login credentials with anyone.
  • Always log out after a gaming session.

If you suspect that a minor has accessed your account, notify our support team immediately.

Financial Responsibility

Financial awareness is a key part of responsible gaming. Keep the following in mind before spending money on gaming:

Only play with money from your entertainment budget. Only use money you can afford to lose for gaming.

Never play with borrowed money. Using credit cards, loans, or borrowed money for gaming is dangerous.

Winning is never guaranteed. Every game depends on chance, so be mentally prepared to lose everything you put in.

Write down your monthly budget. Review your spending regularly and lower your limits if necessary.

Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming

No — your account balance is fully protected during self-exclusion. Once the exclusion period ends, you can withdraw your balance through support. Withdrawals and deposits are not possible during the exclusion period.

After logging in, go to "Account Settings" and look for the "Responsible Gaming" option. From there you can set daily, weekly, or monthly deposit limits. If you run into any trouble, let us know via the support chat and we'll help you get it sorted.

A cooldown period of 24 hours or less will reactivate automatically once it expires. Longer breaks (7 or 30 days) cannot be reversed before the period ends — this is intentional, to prevent impulsive decisions.

Direct exclusion on behalf of a third party is not possible, but if you contact support with the details, we will do our best to take appropriate action. We also encourage you to make family members aware and to motivate them to apply for self-exclusion themselves.

Reach our support team via Live Chat — we're available 24/7. We also recommend speaking with a mental health professional or counsellor, and having an open conversation with family or trusted friends can make a real difference.

Under 500tk's rules, no one under 18 may open an account. Any such account identified will be closed immediately and all associated transactions will be voided. If you are aware of an underage user, please contact us right away.

Play Responsibly, Play Happily

Every player's safety is our top priority at 500tk. Join today and play with confidence using our full suite of responsible gaming tools.

বাংলা