500tk Terms and Conditions — please read before use

These terms and conditions apply to the 500tk platform (https://500tk.onl) and all its services. By visiting our website, creating an account, or playing any game, you are deemed to have accepted these terms.

500tk's terms and conditions are drawn up in accordance with applicable Bangladeshi law and international online gaming standards. Using the platform without reading these terms means any issues that arise are entirely the user's responsibility.

To open an account with 500tk, you must meet the following requirements:

• You must be at least 18 years of age.
• You must register using accurate and truthful information.
• Each individual may operate one account only.
• Opening multiple accounts from the same device or IP address is prohibited.
• The mobile number and email address provided at registration must be verified.

If any information provided at registration is found to be false or incomplete, 500tk reserves the right to close the account and forfeit the balance. You are fully responsible for all activity on your account.

Deposits and withdrawals on 500tk are available via Mobile Banking, Nagad, and Rocket. The minimum deposit is BDT 100 and the minimum withdrawal is BDT 200.

• Deposits are generally credited to your account instantly.
• Withdrawal requests are typically processed within 15 minutes to 24 hours.
• KYC verification (national ID or passport) is mandatory before your first withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• 500tk may request additional verification for suspicious transactions.

500tk processes payments with no hidden charges. However, your mobile banking provider may apply their own fees — these are outside 500tk's control.

500tk regularly offers various bonuses and promotional deals. Please read the applicable terms carefully before claiming any offer.

• All bonuses are subject to specific wagering requirements (generally 10x to 30x).
• The welcome bonus is available once only, on your first deposit.
• Bonuses are generally valid for 7 to 30 days — any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Bonus funds can be used to play most games, with the exception of certain excluded titles.

500tk reserves the right to modify, suspend, or cancel any promotional offer at any time. For full details on promotions, Promotions Page here.

All games on 500tk are operated through certified third-party providers. Every game outcome is determined by an RNG (Random Number Generator), ensuring complete fairness and verifiability.

• If your internet connection drops mid-game, the system will automatically determine the outcome.
• If a game is left incomplete due to a technical issue, it will be settled based on the system log.
• Betting limits are specified individually for each game.
• The dealer's decision is final in Live Casino games.

Fair and honest conduct is mandatory when playing on 500tk. Any form of cheating, match manipulation, or system exploitation will result in immediate account closure.

The following activities are strictly prohibited on the 500tk platform:

• Using the platform for money laundering or concealing the source of illegal funds.
• Exploiting the bonus system to gain unfair advantages.
• Creating multiple accounts to claim bonuses repeatedly.
• Using automated bots or software to play games.
• Attempting to hack or bypass the platform's security systems.
• Threatening or harassing other users.
• Providing false information to mislead the customer support team.

500tk reserves the right to investigate, temporarily suspend, or permanently close any account under the following circumstances:

• If the information provided at registration is found to be false or incomplete.
• If evidence of involvement in prohibited activities is found.
• KYC verification has not been completed or required documents have not been submitted.
• Accounts that have been inactive for an extended period (more than 12 months).
• When required to do so for legal or regulatory reasons.

You may also close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

500tk makes every effort to keep its platform running smoothly and free of errors. That said, 500tk will not be held liable for the following:

• Games or transactions interrupted due to internet connectivity issues.
• Losses resulting from technical errors on the part of third-party game providers.
• Any loss resulting from the user sharing their own account credentials with others.
• Service disruptions caused by force majeure events such as natural disasters, government directives, or similar circumstances.

500tk believes gaming is entertainment — and it should stay that way. We encourage responsible play and provide the support our users need to stay in control.

• Set deposit limits to stay in control of your budget.
• Self-exclusion option — temporarily close your account for a set period.
• Cooling-off period — take a temporary break from gaming.
• Reality Check — periodic reminders of your gaming session duration.

For more information on responsible gaming, visit our Responsible Gaming View page.

For any complaints or disputes, please contact our customer support team first. We aim to respond within 48 hours.

• Once a complaint is submitted, 500tk will investigate and communicate its decision.
• If you are not satisfied with our decision, you are free to seek independent mediation.
• Any disputes relating to these terms and conditions will be resolved in accordance with applicable law.

If you have further questions about these terms and conditions, please contact our FAQ page here. We're always here for you.